Scope

These terms apply to all OPTEQ products and services, including web applications, APIs, and AI-enabled features. If your organisation has a separate written agreement with OPTEQ, that agreement will govern to the extent of any conflict.

Account responsibilities

You are responsible for maintaining the confidentiality of your account, user access, and use of the service in accordance with these terms.

Acceptable use and restrictions

You must not misuse the service, attempt to access other users’ data, circumvent security controls, introduce malware, or use the platform in a way that violates applicable laws or regulations.

SaaS access and subscriptions

We grant you a limited, non-transferable license to access the service. Plan limits and features depend on your subscription. Overages or upgrades may require contacting us.

Fees, billing, and taxes

Subscription fees are billed in advance unless otherwise stated. You are responsible for applicable taxes, duties, or government charges. Late payments may result in suspension of access.

AI-generated outputs

AI outputs are provided to assist your work. You are responsible for reviewing and validating outputs before use, especially for compliance or regulatory decisions.

Feedback

If you provide feedback, suggestions, or ideas, you grant OPTEQ a royalty-free, worldwide license to use them to improve the Services.

Acceptable use

Do not misuse the service, attempt to access other users’ data, reverse engineer the platform, or disrupt operations or security controls.

Your content and data

You retain ownership of your content. You grant us permission to host, process, and display it to provide the service and support. You are responsible for ensuring you have the rights to upload content.

Third-party services

The Services may integrate with third-party platforms. OPTEQ is not responsible for third‑party services and you should review their terms and policies.

Confidentiality

Each party will protect the other’s confidential information and use it only to provide or receive the service.

Intellectual property

OPTEQ retains all rights in the Services, including software, designs, and documentation. No rights are granted except as expressly stated.

Changes and availability

We may update these terms and the service as the platform evolves. Significant changes will be communicated. We aim for high availability but do not guarantee uninterrupted service.

Disclaimers

The Services are provided “as is” and “as available.” To the extent permitted by law, OPTEQ disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

Limitation of liability

To the extent permitted by law, OPTEQ will not be liable for indirect, incidental, or consequential damages, or loss of profits, revenue, or data. Our total liability is limited to the fees paid for the Services during the 12 months preceding the claim.

Termination

You can stop using the service at any time. We may suspend or terminate access for violations or security risks. Data retention and deletion follow our Privacy Policy.

Governing law (Australia)

These terms are governed by the laws of the Commonwealth of Australia and the laws of the State or Territory in which OPTEQ is headquartered, without regard to conflict of law principles.

Questions? Contact us.